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How to grant us Seller Central access

This guide walks you through inviting your Karos Labs account manager to your Amazon Seller Central account, completing Amazon's secondary-user verification, and setting the right permissions. You stay the account owner the whole time, and you can change or remove access in one click whenever you want.

About 5 minutes No password sharing 11 steps
Invite this user
NameBen Karos
Emailben@karoslabs.com

Use these exact details when you add the user. Steps 6 onward show real Seller Central screens; the earlier invite steps are shown as on-brand illustrations with our details filled in. Amazon's exact layout may change from time to time.

1

Sign in as an Admin

Log in to sellercentral.amazon.com using an account with Admin permissions. Only an Admin can add new users and set permissions, so if you are not the account owner, ask whoever is.

2

Open Settings, then User Permissions

In the top-right corner, click the Settings gear, then choose User Permissions from the menu.

sellercentral.amazon.com
Settings
Account Info
Notification Preferences
Login Settings
User Permissions
Your Info & Policies
Illustration
3

Add the new user and send the invite

Find the Add a New Seller Central User section. Enter the name and email exactly as shown, then click Invite.

sellercentral.amazon.com/gp/account-manager/home.html
Add a New Seller Central User
Invite a user by entering their name and email address.
Name
Ben Karos
Email
ben@karoslabs.com
Invite
Illustration
4

Ben accepts the invitation

Amazon emails an invitation to ben@karoslabs.com. We accept it from our side, usually within a few hours. Nothing else is needed from you for this step.

mail.karoslabs.com
Illustration
5

Ben signs in to begin setup

After accepting, Ben signs in to your Seller Central account as a secondary user. Amazon then asks the new user to complete a short identity verification before any permissions take effect. We handle this on our end.

6

Secondary user verification

Amazon requires every new secondary user to verify their identity. The first screen lists what is needed (name and date of birth, a government-issued ID, and a residential address). We provide ours, then click Continue secondary user information.

Seller Central · Secondary user verification

Seller Central secondary user verification screen listing the information needed
7

Set returns and refunds handling

Amazon asks whether the secondary user should handle return requests and issue refunds. For an account manager this is usually set to No unless you specifically want us managing refunds. Select your choice and click Next.

Seller Central · Returns and refunds

Seller Central prompt asking whether the secondary user can handle returns and refunds
8

Verification completed

Once the details check out, Amazon confirms the verification is complete. Any later change to the verified information triggers a fresh review, so this only needs to be done once.

Seller Central · Verification complete

Seller Central confirmation that verification completed successfully
9

Open Manage Permissions

Back in Settings → User Permissions, Ben Karos now shows as Active under Current Users. Click Manage Permissions next to the name to open the full list of tools.

sellercentral.amazon.com/gp/account-manager/home.html
Current Users
People with access to this account.
BK
Ben Karos
ben@karoslabs.com
ActiveManage Permissions
Illustration
10

Set the access level for each tool

The permissions page lists every Seller Central tool grouped by section, each with four columns: None, View, Edit, and Admin. The screenshots below show the recommended setting for each section. Match the highlighted option in each one. Edit is what lets us actively manage that area; View gives read-only visibility.

Advertising

Advertising permissions with recommended access levels highlighted

Brand Benefits

Brand Benefits permissions with recommended access level highlighted

Inventory · 1 of 3

Inventory permissions part 1 with recommended access levels highlighted

Inventory · 2 of 3

Inventory permissions part 2 with recommended access levels highlighted

Inventory · 3 of 3

Inventory permissions part 3 with recommended access levels highlighted

Performance

Performance permissions with recommended access levels highlighted

Pricing

Pricing permissions with recommended access levels highlighted

Reports and Dashboards · 1 of 2

Reporting dashboards and reports permissions part 1 with recommended access levels highlighted

Reports and Dashboards · 2 of 2

Reports permissions part 2 with recommended access levels highlighted

Tip: click any screenshot to open it full size.

11

Save changes, then tell us

When every section is set, click Save Changes in the bar at the bottom of the page to apply the permissions. If your products sell in more than one marketplace, repeat the permission step for each marketplace.

Seller Central · Save changes

Seller Central permissions page with the Save Changes button highlighted

That is everything.

Send a quick note to hello@karoslabs.com once you have saved, and we will confirm access from our side. You remain the account owner, and you can change or remove these permissions at any time from Settings, then User Permissions.

Questions before you start?

Book a quick call and we will walk through it with you, screen by screen.

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